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About Us

We are professional and reliable provider since we offer customers the most powerful and beautiful themes. Besides, we always catch the latest technology and adapt to follow world’s new trends to deliver the best themes to the market.

Contact Info

  • +321 654 - 6821
  • 28 Watchung, New Jersey, USA
  • Mon - Fri: 7am to 7pm
    Sat - Sun: 8am to 6pm

Recent Posts

  • Hello world!

    March 1, 2024
  • The issue with any strategy is time

    December 8, 2020
  • A Place where Start New Life with Peace

    December 8, 2020

Crypto And NFT

  • 💱 MoonTradeX – LocalBitcoins Clone for Peer-to-Peer Crypto Exchange 🚀
  • MoonCoin Crypto Payment Solution
  • 📈 MoonExchange – Binance Clone for Crypto Trading & Investments! 🚀

Review Solution Demos

  • MoonBank – Advanced Multi-Wallet Digital Banking System with Virtual Card & Rewards

📚 Education & 👥 Social Networks

  • MoonSphere – Reels, Chats, Stories, Posts & Audio Rooms – The Next-Gen Social Experience
  • 🚀 MoonMentor – GrowthMentor Clone for Ultimate Mentor-Mentee Connections
  • 🏫 MoonCampus – Fedena Clone for Comprehensive School Management 📚
  • 🎮 MoonTrivia – HQ Trivia Clone for the Ultimate Quiz Experience 🧠
  • MoonBookPro – Laravel Private Social Network
  • MoonClass – Learning Management System
  • Moonwitter: Twitter Clone [microblogging solution]
  • MoonBook: Facebook Clone [social networking]

Communication & Streaming

  • MoonFlixPro — Movie, TV Show & Video Streaming Platform
  • MoonChatPro – Real-Time Chat Platform | Web & Mobile | WhatsApp-Style Messaging
  • 💬 MoonChat – WhatsApp Clone for Chat & Call App 📱
  • 🎵 MoonMusic – Spotify Clone for the Ultimate Music Sharing & Streaming Experience 🎧
  • MoonTokX – Media app for creating and sharing short videos
  • MoonMeetPro – White Label Video Conference
  • MoonMeet – Video Conference, Online Meetings, Live Class & Webinar, Whiteboard, Live Chat
  • MoonFansPro – Support Creators Content Script
  • MoonFans – Premium Content Creators SaaS platform [onlyfans clone]
  • MoonStream: Live Video Streaming SaaS Platform for Content Creators [twitch clone]
  • MoonFlix – Movie Tv Show & Video Subscription Portal Cms Web and Mobile App [Netflix clone]
  • MoonTube – The Ultimate PHP Video CMS & Video Sharing Platform
  • MoonTokPro: Short Video App Flutter Script With Admin Panel | Android | iOS | Tiktok Clone | Full App

Marketplaces & Commerce

  • 🚀 MoonBooking – The Ultimate Expedia & Booking.com Clone! 🌍✈️
  • 📢 MoonMart – Gojek Clone | The Ultimate Multi-Service Business Solution! 🛍️🚀
  • 🛒 MoonCommerce – Shopify & BigCommerce Clone for Multi-Tenant eCommerce (SaaS) 🚀
  • 🐾 MoonPaw – The Ultimate Pawshake Clone for Multivendor Pet Care Businesses 🐶
  • 🚀 MoonJob – Monster Clone for Building Your Job Portal 🌟
  • MoonFlip – Domains,Website, App & Social Media Marketplace PHP Script
  • MoonRental: Multivendor | Marketplace | Car rental | Booking | Taxi | Rental System | Vendor app |Flutter
  • MoonCouponPRO: Deals Listing Platform (SAAS)
  • MoonLancer – Freelancer Marketplace Platform with Services & Projects
  • MoonClassified: Dual-Experience Classified Ads with App-Like Feel on Mobile & Web Interface [olx clone]
  • MoonCoupon – Multi-Vendor Coupon/Deals Platform
  • MoonTravel | Booking.com clone | Ultimate Booking System
  • MoonEstate Solution – Zillow Clone
  • MoonForest | Amazon Clone | Multi-Vendor E-commerce – Complete eCommerce Mobile App, Web, Seller and Admin Panel
  • MoonBaba – A Global Multivendor Ecommerce Platform to Sell Anything
  • MoonBnb: Rent Hotel, Spaces, Cars and More | Airbnb clone

Transportation & Delivery

  • MoonBus – Bus Ticket Booking & Fleet Management System
  • MoonExpress – Advanced Courier & Logistics System
  • MoonRidePRO – Taxi + Goods Delivery Complete Solution
  • MoonBidX – Taxi + Goods Delivery Complete Solution With Bidding Option
  • MoonRide – Flutter Complete Taxi app | Taxi Booking Solution [Uber Clone]
  • MoonBid | Taxi Bidding Solution | InDriver Clone

Banking and FinTech

  • 📑 MoonInvoice – QuickBooks & Zoho Invoice Clone for Accounting & Billing 💰
  • MoonLater | Buy Now Pay Later Financial solution platform
  • MoonPay – Secure Online Payment Gateway | Paypal clone
  • MoonCash: Digital Wallet Mobile App with Laravel Admin Panel
  • Moonbank: Digital Banking Solution

Business Tools

  • MoonHelp – Helpdesk Support Ticketing System
  • MoonViewer: Simple Virtual Tour
  • MoonForum: Forum, Jobs & Events

Healthcare And Wellness

  • MoonHMSx SAAS- Hospital Management System (SaaS) + Mobile Apps + AI Assistant
  • MOONHMS | HOSPITAL MANAGEMENT SYSTEM APPOINTMENT BOOKING | SMART HOSPITAL

Business Management

  • MoonHRMS — Streamline HR & Payroll Management
  • MoonSociety Smart Society Management SaaS for Residential Communities
  • MoonStock – Smart Inventory Management System for Growing Businesses
  • MoonMLM – Scalable Multilevel Marketing Platform for Modern Network Businesses
  • MoonDocs – Advanced Document Management System
  • MoonDrive – Secure and Scalable File Sharing and Cloud Storage Solution
  • MoonTrack Revolutionizing Project Management with Advanced Features
  • MoonERP SaaS – All In One Business ERP With Project, Account, HRM, CRM & POS

AI & Automation

  • 📚 MoonGradeAI – AI-Powered Answer Sheet Evaluator & Marksheet Generator 🎯

Food And Delivery

  • 📦 MoonExpress – FedEx Clone for Advanced Courier and Logistics Management 🚚
  • 🍽️ MoonDine – OpenTable Clone for Complete Restaurant Management 🚀
  • MoonJek – Grocery, Food, Pharmacy Courier & Service Provider + Backend + Driver & Vendor app
  • MoonFood – Food Delivery Solution

On-Demand Services

  • MoonDoc: On-Demand Doctor Appointment Booking SaaS Marketplace Business Model
  • MoonService – Multi-Vendor On demand Handyman Service Marketplace and Service Finder
  • MoonServiceX – Multi Provider On Demand, Handyman, Home service App with admin panel

SAAS

  • MoonFansX: Support Creators Content Script [onlyfans clone]

Sales & Marketing

  • MoonMail – Email Marketing Application – A SAAS Based Email Marketing Software
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  • MoonHelp – Helpdesk Support Ticketing System

MoonHelp – Helpdesk Support Ticketing System

Video Preview:

angular uhelp best support system

MoonHelp – Helpdesk Laravel Support Ticketing System. #

The MoonHelp is best support system for a customers support and management solutions laravel application solution. That keeps track of customers’ requests and solves the issues of customers based on issue type, priority, and category. It allows customers to receive service as quickly as possible while keeping track of their requests. With the MoonHelp -Support Desk, you can provide a uniform support experience to your customers.

Laravel Installer #

The MoonHelp ticket management system can be installed using the easy-to-use, step-by-step laravel wizard installer. It does not require any programming knowledge. You can follow the documentation and install it.

Extremely Secured #

When it comes to security, MoonHelp helpdesk application allows you to whitelist or blacklist countries from accessing the application. It also protects against DOS attacks and also prevent CSRF attacks

Clean UI #

This better-looking helpdesk admin dashboard UI design is more professional and clean. This help desk has three different dashboard designs: two for admin panel users and one for customers.

Enhanced Email-to-Ticket Functionality (Updated) : #

We are pleased to announce the significant improvement in our email-to-ticket functionality. Customers can now conveniently respond to tickets directly from their email interface. The Email-To-Ticket feature has undergone rigorous testing and validation with the following email service providers:

1. Gmail
2. Yahoo
3. Zoho
4. Hotmail
5. Outlook
6. Webmail
7. Aol Mail

This enhancement ensures seamless communication and a streamlined support experience for our valued users.

RTL Layout With Arabic or any other Language #

RTL-compatible: Convert into right-to-left (RTL) layout with just one click. The whole application will be converted to RTL when a RTL language is selected.

Report Analysis #

Monitor all your employees’ activities and analyse their performance with the rating provided by the customers. And improve customer service. And also monitor the total count of all types of tickets and customers.

Team Work Using Groups #

Build the teams using the Group feature. Employees can be included in groups. And then assign those groups to categories. You can give better service to your customers by keeping a proper flow of tickets using groups.

Envato Authors #

MoonHelp is the best choice in support systems for Envato authors. These are useful features for Envato authors because we have included manual licence verification and verification in ticket submission.

Non Envato Authors #

Also, for non-Envato authors, this is the best support system. Because you can simply go to App Settings > General Settings and toggle the Envato on/off switch. Then you can use it for multiple purposes.

Advanced Features of the MoonHelp Application #

• Holidays list synced with business hours.
• Added Google & Email Two-factor authentication to all logins.
• Added reply read receipts to admin panel users
• Roles Management
• Envato Support System
• Custom Fields
• Business Hours
• Live Notifications
• Announcements
• Agent name Privacy
• Ticket/Replies Restriction
• Trashed Tickets
• Ticket History/Timeline
• Knowledge Base
• Employee Groups
• Single/Multiple Assign
• Self asssign
• Email-To-Ticket
• Projects Management
• Enhanced Security
• Login as Customer
• Custom CSS & JS
• External Chat
• Captcha Security
• Customer’s Import
• Employee’s Import
• Project’s Import
• Multiple Delete
• Admin/Employee Note
• Google Analytics
• Customer IP Address
• Force SSL
• SEO
• Social Logins
• Envato Login
• Gmail Login
• Facebook Login
• Twitter Login
• File Uploads management
• Automation Functions
• Custom Notifications
• Custom Announcement
• Articles
• Ticket to Article
• Email Templates
• LTR to RTL
• Custom Pages
• Under maintenance
• User Rating’s
• Report’s
• Departments
• Auto Reload
• Infinity Scrolling

Server Requirements : #

PHP >= 7.3
BCMath PHP Extension
Ctype PHP Extension
Fileinfo PHP Extension
JSON PHP Extension
Mbstring PHP Extension
OpenSSL PHP Extension
PDO PHP Extension
Tokenizer PHP Extension
XML PHP Extension

Important Note : #

The installation process remains consistent, although its execution depends on the particular server type employed for deploying the application. This divergence is influenced by the server’s configuration and extensions.

If you encounter any installation challenges, please keep in mind that the procedure might vary according to the server type you are utilizing. We are always here to assist in accordance with our support policy.

The license policy permits one domain per license, and each domain or installation must have its own valid license. We strongly advise against installing the application on localhost because once installed, it cannot be transferred to live domains. If the license instance is already being used on localhost, attempting to move it to another domain will result in a license error. As per our support policy, we cannot provide support for installation, customization services, hosting, or server environment related to this situation.You’ll need a valid license for every Envato item you use in making your test site.

Note : Please note that any changes made to the original source code will be lost after updating to the latest versions.
You need to must have sufficient expertise to use the item. Free installation support is not available..As per Support policy Installation & Update Support not included. For one time installation or update (Fresh installation or Fresh updates only) charges apply.

Please Note That Updating Our Product Or Service Requires A Certain Level Of Knowledge And Expertise.

If You Are Not Familiar With The Updating Process Or Do Not Have Sufficient Knowledge, We Strongly Recommend That You Do Not Attempt To Update The Product Or Service On Your Own. Any Updates Made Incorrectly Or Without Proper Understanding Could Result In Data Loss Or Other Issues, And We Cannot Be Held Responsible For Any Damages Resulting From Customers Mistakes.

Demo Credentinals
Admin Dashboard:
Live demo can be provided on live call

Agent Dashboard:
This application is based on roles, so you can create a custom role, e.g., manager, team leader, etc. For demo purposes, we have created an agent role.
Live demo can be provided on live call

Customer Dashboard:
Live demo can be provided on live call

Files Included #

• SQL
• PHP
• CSS
• JS
• SCSS

 

 

Frequently Asked Questions #

General FAQ's #

  • Is the source code included or not?

    Yes, you get a domain licensed source code ownership. You can request for unlimited source code ownership as-well.  

  • What is domain License?

    A domain license allows you to use the source code on a single domain. It provides you with ownership rights to the source code for that specific domain. If you need to use the source code on multiple domains, you can request an unlimited source code ownership license.

  • What includes in Rebranding ?

    Standard package rebranding includes Logo and Colour scheme update on the platform. You can request for other changes with your representative.

  • How does customizations work?

    Customization works independent of the standard package which is implemented as per client vision and requirements.

  • Who takes care of deployment?

    We takes care of the complete deployment of the solution on client server, app store and play store. It is included in the standard package offering.

  • Where is it hosted?

    Solutions are hosted on a cloud server from any cloud provider of client choice including but not limited to AWS, Contabo, Microsoft Azure, Google etc. We need a specific server requirement, shared in the next FAQ.

  • What is the server requirements?

    We need a WHM based VPS with a cPanel (Ubuntu Server). The server type can vary from product to product and for the size of the server required, please consult your representative.

  • How many Languages are supported?

    If your product has multi-lingual support from the admin, you will be able to add unlimited languages from the admin. We will provide you with the translation file. If the solution is not multi-lingual then additional charges may apply for individual language.

  • What does Pricing look like?

    Every product has a different pricing, therefore we request you to please connect with your representative for the pricing.

  • What is the average Deployment Time?

    Deployment time varies from product to product but the average deployment time is about 7-10 working days only. Express deployment can be requested for quicker deployment.

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Updated on May 23, 2024
MoonViewer: Simple Virtual Tour
Table of Contents
  • MoonHelp – Helpdesk Laravel Support Ticketing System.
  • Laravel Installer
  • Extremely Secured
  • Clean UI
  • Enhanced Email-to-Ticket Functionality (Updated) :
  • RTL Layout With Arabic or any other Language
  • Report Analysis
  • Team Work Using Groups
  • Envato Authors
  • Non Envato Authors
  • Advanced Features of the MoonHelp Application
  • Server Requirements :
  • Important Note :
  • Files Included
  • Frequently Asked Questions
  • General FAQ's

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